Where we deliver
We deliver to most serviceable pincodes across India through our courier partners. You can check your pincode on any product page.
Payment
All orders are Cash on Delivery (COD). Please pay the exact amount shown on your order to the delivery partner. Orders above ₹10,000 are not eligible for COD.
Order confirmation
After you place an order, our team will call or WhatsApp you on the number provided to confirm the order and address. Orders we cannot confirm within 48 hours may be cancelled.
Dispatch & delivery time
- Orders are dispatched within 1–2 working days after confirmation.
- Delivery usually takes 4–7 working days from dispatch, depending on your location.
- Delays can happen during festivals, sales, bad weather or other events outside our control.
Delivery charges
Delivery is free on every order, anywhere we deliver in India. There is no minimum order value.
Tracking
Once shipped, you'll receive the courier tracking link by SMS/WhatsApp. You can also use our Track Order page.
Failed deliveries & refused parcels
The courier will try to deliver up to three times. If a parcel is refused or cannot be delivered because the customer is unreachable, it returns to us. Customers with repeated refused COD orders may not be offered COD in future.
Damaged packages
If the outer packaging looks tampered with or damaged, please do not accept the parcel, or record an unboxing video and contact us within 48 hours.
Contact
support@trendytulip.in · +91 95606 75470